We believe trust documentation should be understandable and grounded in the current state of the product. This page does not promise controls or certifications that are not publicly documented here. Instead, it points you to the best available GarageArc resources today.
Start with the linked policies below, then contact us if your shop, group, or advisor needs clarification about current platform practices.
1. Overview
GarageArc provides cloud-based shop management software for auto repair businesses. Our trust posture is built around several practical themes: clear account access rules, separation between customer tenants, audit visibility for important activity, and direct support channels for questions or incidents.
Because GarageArc is an evolving platform, trust materials may be updated as capabilities change. We prefer to publish conservative, accurate summaries rather than unsupported marketing claims.
2. Available Resources
Privacy Policy
Explains what information GarageArc collects, how it is used, and how support and legal contacts work today.
Read Privacy PolicyTerms of Service
Covers subscriptions, account responsibilities, data rights, acceptable use, and legal terms for the GarageArc platform.
Read Terms of ServiceSecurity
Summarizes GarageArc's current authentication, role-based access control, tenant isolation, and auditability model.
Read Security OverviewAccessibility Statement
Describes how we think about accessibility and how to request help if you encounter a barrier.
Read Accessibility Statement3. Privacy and Data Handling
GarageArc's privacy information is published in the Privacy Policy. In general, GarageArc acts as the service provider for customer data submitted to the platform and uses that data to operate, support, secure, and improve the service.
- Customer businesses retain ownership of their client and operational records.
- GarageArc support and legal channels are published on the policy pages.
- Privacy practices should always be read together with the applicable product terms and customer workflows.
4. Security Model
GarageArc's current public security materials focus on product controls that are already implemented and documented. These include managed authentication, role-based access control, tenant-aware backend processing, and audit logging for important actions.
For details, review the Security page. If you need clarification for procurement or internal review, contact us directly instead of assuming controls that are not listed in public documentation.
5. Accessibility
Accessibility is part of how we think about product quality and usability. Our current public statement explains our intent, the kinds of improvements we prioritize, and how to reach us when assistance is needed.
For more detail, review the Accessibility Statement.
6. Questions and Review Requests
If you need help reviewing GarageArc for your shop, advisor, or buying team, contact GarageArc LLC using the addresses below.
Trust, legal, and policy questions: contact@garagearc.com
Product and account support: support@garagearc.com
Last updated March 10, 2026